Privacy Policy

Last updated: June 1, 2026

JNL Printing Packaging operates jinnuolin.com and related customer communication channels, including Facebook Messenger, WhatsApp, and the Chatwoot customer support platform.

Information We Collect

When you contact us through our website, Facebook Messenger, WhatsApp, email, or other business channels, we may collect information you choose to provide, such as your name, contact details, company information, project requirements, message content, and files or images you send to us for quotation or support purposes.

How We Use Information

We use this information to respond to inquiries, provide quotations, discuss packaging and printing projects, deliver customer support, improve our services, and maintain business records related to customer communication.

Facebook Messenger and WhatsApp

If you message our Facebook Page or WhatsApp business number, your messages may be processed through Meta services and our Chatwoot support system so our team can read, manage, and reply to your inquiry.

Sharing of Information

We do not sell your personal information. We may share information only with service providers that help us operate our website, messaging channels, customer support tools, hosting, analytics, or business operations, and only as needed for those services.

Data Retention

We retain customer communication records for as long as needed to provide support, manage business inquiries, comply with legal obligations, and maintain reasonable business records.

Your Choices and Data Requests

You may request access, correction, or deletion of your personal information by contacting us at info@jinniuolin.com. We may need to verify your identity before processing certain requests.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: info@jinniuolin.com
Website: https://jinnuolin.com/